Arkansas Governor's Council on Developmental Disabilities

inclusion. integration. independence.



Arkansas Developmental Disabilities Network

Disability Rights Arkansas

Governor's Council on Developmental Disabilities


Partners for Inclusive Communities

This image is a logo on a white background with a purple image of people in front of buildings above the words Partners for Inclusive Communities in purple

Disability Rights Arkansas (DRA) is the independent, private, nonprofit organization designated by the Governor of Arkansas to implement the federally funded and authorized Protection and Advocacy systems throughout the state. DRA services include information and referral, short-term assistance, technical assistance, legal representation, systemic advocacy, monitoring, and training. DRA services are provided free-of-charge. DRA is independent from state and local government. Through the leadership of its Governing Board and Advisory Councils, DRA staff provides services to children and adults with disabilities throughout Arkansas. DRA is a member of the National Disability Rights Network.

400 West Capitol Ave, Suite 1200
Little Rock, Arkansas 72201

Tom Masseau, Executive Director

Toll Free: 800-482-1174
Phone: 501-296-1775
Fax: 501-296-1779

Partners for Inclusive Communities (Partners) is Arkansas’ University Center on Disabilities. Administratively located within the University of Arkansas College of Education and Health Professions. Partners is a member of the nationwide Association of University Centers on Disabilities.

10809 Executive Center Drive
Searcy Building, Suite 316
Little Rock, AR  72211

Karan B. Burnette, Director

800-342-2923 (V)
501-682-5678 (TTY)
501-682-5423 (Fax)


Arkansas Independent Living

Arkansas State Independent Living Council

The Arkansas State Independent Living Council (ARSILC) is a non-profit organization promoting independent living for people with disabilities. The ARSILC has a Board of Directors comprised of Governor appointed Arkansans, the majority with disabilities. ARSILC is an education, advocacy, and referral agency that works to provide information to the public throughout the state about the Independent Living Philosophy, civil rights, technology and services.

10 Corporate Hill Drive, Suite 240
Little Rock, Arkansas 72205

Fransha ‘Sha’ Anderson, Executive Director

Office 501-372-0607
Fax 501-372-0598
Staff Email


The Association of Programs for Rural Independent Living

The Association of Programs for Rural Independent Living (APRIL) is a national grassroots, nonprofit membership organization consisting of over 260 members from centers for independent living, their satellites and branch offices, statewide independent living councils, other organizations and individuals concerned with the independent living issues of people with disabilities living in rural America.

Billy Altom, Executive Director

11324 Arcade Drive, Suite 9
Little Rock, AR  72212

Call 501-753-3400
Fax 501-753-3406


Arkansas Parent Training, Information and Community Resource Centers

The national Center for Parent Information and Resources (CPIR) is made possible through funding from the Office of Special Education Programs (OSEP) at the U.S. Department of Education. OSEP supports the Parent Center network and the role that Parent Centers play in educating parents and improving outcomes for children with disabilities across our country. There are nearly 100 Parent Training and Information Centers (PTIs) and Community Parent Resource Centers (CPRCs) in the US and Territories.

Arkansas Parent Training and Information Centers

Purpose:  The purpose of the parent training and information center is to ensure that parents of children with disabilities receive training and information to help improve educational results for their children. The following web site provides further information on the work of currently funded PTIs:

The Center for Exceptional Families
1702 Stone Street, Suite A
Jonesboro, AR 72401

Shelby Knight, Executive Director

(870) 336-3012

Serving families statewide


Arkansas Community Parent Resource Centers

These centers are designed to meet the specific needs of parents who experience significant isolation from available sources of information and support in the geographically defined communities served. These parents include low-income parents, parents of limited English proficient children, and parents with disabilities.

Northwest Arkansas Community Parent Resource Center
614 E. Emma, Suite 219
Springdale, AR, 72764

Missy Joyce, Program Director

(800) 748-9768
(479) 927-4100

Serving Benton, Carroll, Madison, and Washington Counties


Arkansas Adaptive/Assistive Technology

Increasing Capabilities Access Network (iCAN)

Assistive Technology is a broad term that refers to any piece of equipment or device that helps an individual to complete a task and to do so as safely and independently as possible.  iCAN is connecting Arkansans with the technology they need to help them learn, work, communicate and live more independently.

900 W 7th Street
Little Rock, AR 72201

Phone 501-666-8868
Toll Free 800-828-2799
Fax 501-666-5319


Telecommunications Disability Services/Accessibility Centers

Most telecommunications (telecom) companies have programs to support people with disabilities.  Registering with your telecom company as an individual with disabilities may put you on a priority repair list. If you call for support, be sure to tell the person you are speaking with about your functional limitations and/or access needs. The more you share, the better they can support you!


Accessibility Plans & Supports

Wireless customers can contact AT&T’s National Center for Customers with Disabilities (NCCD) to get answers to questions regarding equipment, accessories, features and services. Want to learn more about accessibility plans? The NCCD is available from 10 a.m. to 10 p.m. ET, Monday through Friday.

Voice Calls 866-241-6568
TTY Calls 866-241-6567

AT&T Wireless does offer Free 411 (directory assistance) to customers who qualify for the service. To learn more, call 866-241-6568.

Wireline/Landline (or LAN) customers can contact AT&T’s Disability and Aging Center for help, including answers to questions about account and information on discounts for directory assistance or local toll calls. Contact the Disability and Aging Center from 9 a.m. to 8:30 p.m. ET, Monday through Friday, and from 8 a.m. to 5:15 p.m. ET on Saturday.

Call 800-772-3140


Accessibility Support Center for Customers with Disabilities

Xfinity Customers who rely on accessibility services - including Closed Captioning, video description and voice guidance - now have direct access to a specially trained customer support team via Comcast's Accessibility Support Center for Customers with Disabilities, dedicated to resolving issues of importance to our customers with disabilities. Customers can reach the center between the hours of 8:00 AM and 12:00 AM ET, seven days a week.

Call 855-270-0379



Verizon Wireless National Accessibility Customer Service Center

The Verizon Wireless National Accessibility Customer Service is a team with trained staff to support wireless customers with disabilities. They can be reached Mon - Fri, 8:30 AM - 5:30 PM EST.

For Wireless Customers
Call 1-888-262-1999

Verizon Wireless does offer Free 411 (directory assistance) to customers who qualify for the service. To learn more, call 855-270-0379 and/or visit the Free 411 resource page.

Verizon Center for Customers with Disabilities (for Traditional Phone Customers)

The Verizon Center for Customers with Disabilities is a team with trained staff to support wireline/landline customers with disabilities (Fios Fiber-optic network & Traditional Phone Customers). They can be reached Monday – Friday, 8:30 am to 5:00 pm EST.

For Wireline/Fios Customers
Voice Calls 1-800-974-6006
TTY / Videophone Calls 1-508-251-5301


Arkansas Relay Service

Arkansas Relay Service is a statewide service that connects standard (voice) telephone users with deaf, hard-of-hearing, deaf-blind, speech-disabled, or late-deafened people who use text telephones (TTYs) or voice carry-over (VCO) phones. This service allows TTY or VCO users to communicate with standard telephone users through specially trained Communication Assistant.

CapTel is short for captioned telephone. With this system, a person with hearing loss places a call in the same way as dialing a traditional phone. CapTel uses voice recognition technology to display verbatim captions of the other party's conversation on the telephone’s screen, allowing the person with hearing loss to hear and read all comments. This service requires the purchase/use of a CapTel telephone.

Alice Berry, Customer Relations Manager
900 S. Shackleford Road, Suite 700
Little Rock, AR 72211

501-221-1285 (Voice)
501-221-3279 (TTY)
501-246-8227 (Videophone)
501-221-3241 (Fax)

Arkansas Relay Customer Service
800-676-3777 (TTY/Voice)
800-676-4290 (Español)
877-787-1989 (Speech-to-Speech only)
877-877-3291 (Fax)

CapTel Customer Service
888-269-7477 (CapTel/TTY/Voice)
866-670-9134 (Español)
608-204-6167 (Fax)


Other Resource Links

More Coming Soon.  We are adding links all the time, if you would like to have your organization/resource listed, please call the Council office at 501-682-4431.

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